FAQ

1. What does “low-toxin” furniture mean?
Our low-toxin furniture is crafted with materials that minimise exposure to harmful chemicals. We use FSC-certified wood, EO MDF Raw, and non-toxic finishes to ensure your home remains a safe and healthy space for your family.

2. Where is Jakelin Junior furniture made?
Every piece of our furniture is proudly designed and handmade in our Sydney workshop.

3. What materials do you use?
We prioritise high-quality, sustainable materials, including FSC-certified wood, EO MDF Raw, and non-toxic paints and finishes. These materials are safe for your family and built to last.

4. Is your furniture safe for children?
Yes! Safety is at the heart of everything we do. Our designs are free from sharp edges, built to withstand wear and tear, and made with child-safe finishes to ensure peace of mind for parents.

5. Can your furniture grow with my child?
Absolutely! Many of our designs, like adjustable chairs and tables, are created to adapt as your child grows, making them a lasting part of your home.

6. How do I care for my Jakelin Junior furniture?
To maintain your furniture’s beauty and durability, simply wipe it with a damp cloth and avoid using harsh chemicals. Detailed care instructions are included with each product.

7. Do you offer customisation?
Yes, we do! Send us an email to chat about what you need.

8. What is your return policy?
We stand behind the quality of our products. If you’re not completely satisfied, please contact us within 4 days of delivery to discuss returns or exchanges. Conditions apply.

9. How long will it take to receive my order?
Each piece is handmade to order. Please allow 3 weeks for production and delivery. We’ll keep you updated every step of the way!

10. Do you ship outside of Australia?
Currently, we ship within Australia only. However, we’re exploring international shipping options for the future.

If you have any other questions, please do not hesitate reaching out.